XS-size products are suitable for very small dogs weighing up to 5 kg.
Breeds: Chihuahua, Yorkshire Terrier, Dwarf Spitz – Pomeranian, Belgian Griffon, Continental Toy Spaniel – Papillon, a Maltese
S-size products are suitable for smaller dogs weighing from 5 to 10 kg.
Breeds: Pug, Shih Tzu, Havana Bichon, Jack Russell Terrier, West Highland White Terrier, Dachshund, Cavalier King Charles Spaniel
M-size products are suitable for medium-sized dogs weighing from 15 to 20 kg.
Breeds: Middle Schnauzer, French Bulldog, Boston Terrier, Beagle, English Cocker Spaniel, Little English Greyhound – Whippet
L-size products are suitable for large dogs weighing from 20 to 30 kg.
Breeds: German Boxer, English Bulldog, Bulterier, Shar Pei, BaseT, American Staffordshire Terrier, Akita Inu, Dalmatian
XL-size products are suitable for very large dogs weighing more than 30 kg.
Breeds: Labrador, Rotwailer, Siberian Husky, Airedale Terrier, Big Poodle, Chow chow, German Shepherd Dog, German Shorthaired Pointer, Border Collie, Dogo Argentino
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Who delivers the products?
For us, packages are delivered by Pošta Slovenije, in some cases GLS Slovenia. We reserve the right to choose another delivery service, if this order can be completed more efficiently.
When will I receive my product?
Ordered items on stock are shipped in 3 days after receiving payment on TRR. Items get shipped as soon as possible, if in stock in a warehouse, normally within 1 day. In case the item is not in stock, we will inform you about the delivery time later.
What is the shipping cost?
For Slovenia shipping costs are calculated by the weight of the shipment: the purchase for lighter products is 1.90 € and the price for the heavier shipment is 5.90 €.
Is personal pickup possible?
Orders can also be picked up in Celje uppon prior arrangement at naročila@utauta.si.
Do you deliver abroad?
Currently, delivery is only possible in Slovenia. If you would like to receive the product abroad, please contact us at orders@utauta.si.
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Kdo dostavlja izdelke?
Za nas pakete dostavlja Pošta Slovenije, v nekaterih primerih tudi GLS Slovenija. Pridržujemo si pravico izbrati drugo dostavno službo, če bo s tem naročilo lahko izpolnjeno učinkoviteje.
Kdaj bom prejel/a svoj izdelek?
Naročene izdelke, ki so na zalogi, odpošljemo v roku 3 dni od prejema plačila na TRR. Izdelki gredo na pot v najkrajšem možnem času, če so na zalogi v skladišču, običajno v roku 1 dneva. V primeru, da artikla ni na zalogi, vas o dobavnem roku naknadno obvestimo.
Kolikšna je cena dostave?
Strošek dostave se izračuna glede na težo pošiljke: nakup za lažje izdelke znaša 1,90 €, cena težje pošiljke pa znaša 5,90 €.
Ali je možen osebni prevzem?
Naročila je možno prevzeti tudi v Celju po predhodnem dogovoru na narocila@utauta.si.
Ali dostavljate v tujino?
Trenutno je dostava možna le v Sloveniji. V primeru, da bi izdelek radi prejeli v tujino, nam pišite na narocila@utauta.si.
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